LED Product Limited Warranty
PPF Tech will cover defects in LED light source materials and workmanship for a period of 3 years and, for products purchased on or after Jan 1, 2022, a limited warranty for an additional 2 years, beginning from the date of purchase. PPF Tech warrants that all LED grow lighting products are new and in best working condition. The determination of whether the product is defective shall be made by PPF Tech. PPF Tech products will not be considered defective under this warranty solely because a small number of separate LED components fail to operate when the number of such failed components is less than 10% of the total number of light-emitting components which are part of the product. A dated receipt or invoice is required for all warranty claims.
This limited warranty covers defects in manufacturing discovered while using the product as recommended by the manufacturer. The warranty does not cover loss or theft, nor does coverage extend to damage caused by negligence, misuse or abuse including the following:
Mechanical shocks (dropped or physically damaged fixtures)
Improper storage or operating conditions
Lightning or natural disasters
Voltage spikes in main power whereby 20% or more of the fixtures fail at the same time
Harmful pesticides, fungicides or cleaning chemicals inadvertently sprayed onto fixtures
Operation in environments where chemical foggers are used
This Limited Warranty excludes labor and equipment required to remove and/or reinstall original or replacement parts and may not be transferred or assigned by the purchaser.
Limits of Liability:
Should the product(s) fail, your sole recourse shall be replacement of the defect parts or product(s), as described above. PPF Tech will not be held liable to you or any other party for any damages that result from the failure of this product(s).
How to Obtain Service under This Warranty:
All warranties should be handled through the original channel of purchase.