Warranty

LED Product Limited Warranty

PPF Tech will covers defects in materials and workmanship for the product manufactured for a period of 3 years, beginning from the date of delivery.  PPF Tech warrants that all LED grow lighting products are new and in best working condition. The determination of whether the product is defective shall be made by PPF Tech.   PPF Tech products will not be considered defective under this warranty solely because a small number of separate LED components fail to operate when the number of such failed components is less than 10% of the total number of light emitting components which are part of the product

  • In the first two years of the warranty period, if products are proved to be defective, PPF Tech will replace defective accessories or products and cover the shipping cost.
  • In the third year of the warranty period, if products are proved to be defective, PPF Tech will replace defective accessories or products and shipping cost will be shared by the two parties.
  • Beginning from the date of delivery for a period of 90 days, all LED grow lighting products will not be less than 15% below light output specifications (initial values tested at 230V before delivery) based on the total photon flux (μmol/s of 280-800nm radiation output). Furthermore, if the Product is found, by a certified independent third party integrating sphere measurement to be less than 15% below Product specifications (initial values tested at 230V before the delivery), PPF Tech shall either replace, refund or add additional lighting (to make up for the light output deficit) at no charge.

Exclusions:

This limited warranty covers defects in manufacturing discovered while using the product as recommended by the manufacturer. The warranty does not cover loss or theft, nor does coverage extend to damage caused by misuse, abuse (this includes mechanical shocks), unauthorized modification, improper storage conditions, lightning or natural disasters. This Limited Warranty excludes labor and equipment required to remove and/or reinstall original or replacement parts and may not be transferred or assigned by the original end user.

Limits of Liability:

Should the product(s) fail, your sole recourse shall be replacement of the defect parts or product(s), as described above. PPF Tech will not be held liable to you or any other party for any damages that result from the failure of this product(s). 

How to Obtain Service under This Warranty:

All warranties should be handled through the original channel of purchase.  Please also email the damaged product pictures, description, and other details to the email address: ContactUs@ppf-tech.com.